Since its establishment, Chongqing Maotian Machinery Co., Ltd. has always adhered to the business philosophy of "quality first, customer first", and insisted on meeting customer needs with high-quality products and services. In terms of after-sales service, we always adhere to the concept of "customer centeredness", providing customers with comprehensive, high-quality, fast and efficient after-sales service.

1、 Service commitment

1. We promise to provide customers with 24/7 service to solve any problems they encounter during use at any time.

2. We promise to provide customers with a one-stop service, including product consultation, after-sales maintenance, accessory supply, and other comprehensive services.

3. We promise to provide our customers with a professional and efficient service team, ensuring that they enjoy thoughtful and attentive service during use.

2、 Service content

1. Product consultation: Our professional sales team will provide customers with detailed product introductions and answer their questions, helping them understand the performance, characteristics, and usage methods of the product.

2. After sales repair: Our after-sales service team will provide customers with fast and efficient repair services. Whether it is a product malfunction or a customer's need for maintenance, we will respond quickly and provide high-quality service.

3. Accessory supply: We provide sufficient original accessories to ensure that customers can replace worn parts or upgrade equipment in a timely manner during use.

4. Technical Support: Our technical team will provide professional technical support to customers, including product installation, debugging, training, and troubleshooting.

5. Regular follow-up: We regularly visit customers who use our products to understand their usage and feedback, so that we can continuously improve our products and services.

3、 Service process

1. Customer consultation: When customers have a need, they can consult our products and services through phone, internet, or on-site at the company.

2. Product selection: Based on the actual needs of customers, our sales team will provide professional product selection suggestions.

3. Product installation and debugging: After the product is delivered, our technical team will install and debug the product to ensure that it can be used normally.

4. After sales service: In case of any problems during product use, customers can contact our after-sales service team at any time, and we will respond quickly and provide solutions.

5. Regular follow-up: We regularly conduct follow-up visits to customers who use our products, collect feedback from customers, so that we can continuously improve service quality.

4、 Service advantages

1. Professional team: We have an after-sales service team composed of senior engineers and technical personnel, who have rich industry experience and professional knowledge, and can provide professional and efficient services to customers.

2. Advanced technology: We adopt advanced after-sales management systems and tools, which can quickly respond to customer needs and provide high-quality after-sales service.

3. Rich experience: We have accumulated rich after-sales service experience and can provide personalized solutions for different customer needs.

4. Perfect system: We have established a comprehensive after-sales service system and quality standards to ensure that every customer can enjoy high-quality service.

5、 Contact information

If you encounter any problems or need our help while using our products, please feel free to contact us at any time. You can contact us through the following methods:

Phone:+86 138-8338-1117

Email: cqmt99@cqsykjx.com

Website: www.cqsykjx.com

Address: Xiema Town, Beibei District, Chongqing

Chongqing Maotian Machinery Co., Ltd. will continue to be committed to providing customers with high-quality after-sales service to meet their needs and expectations. We firmly believe that only by continuously improving our service quality and technical level can we win the trust and support of our customers.